During the last couple of months I have had an extensive experience of consuming Proven Solutions’ services in regard to fixing a hardware problem, local networking and customized software solutions. My overall impression from this collaboration is extremely positive. I do not want to specifically mention the technical knowledge and professional approaches of this firm – they are obvious and out of the question. My focus now is on their customer satisfaction efforts.
First of all, it was the shortest feedback time I’ve ever met in requesting computer services. When one has substantial problems with computing devices and applications, a prompt reply from the IT professional is so important. The next steps done by Allan and his Team are even more impressive. All the offered services are thoroughly planned and agreed with the client. The distinct rates and prices are quoted for each work phase. You always have options and alternatives for going forward and respectfully participate in the decision-making process. This cooperation always results in satisfactory outcomes for the client and full operational status for your IT.
When you have an emergency situation with your computer systems I strongly recommend that you ask for Proven Solutions’ assistance and share the remarkable customer experience they promise.
David K. (Toronto, Ontario)
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